Comments on: An example of smart customer care http://www.mightybargainhunter.com/2007/11/01/an-example-of-smart-customer-care/ Personal finance, commentary, and spending less the easy way Fri, 19 Mar 2010 14:24:44 -0400 http://wordpress.org/?v=2.8.6 hourly 1 By: Laura http://www.mightybargainhunter.com/2007/11/01/an-example-of-smart-customer-care/comment-page-1/#comment-101695 Laura Sun, 04 Nov 2007 23:45:16 +0000 http://www.mightybargainhunter.com/2007/11/01/an-example-of-smart-customer-care/#comment-101695 Ask and you shall receive. When I go to Subway, I check out their cookie trays. I ask if I can have one of their cookies if it is broken. They're always happy to oblige. Ask and you shall receive. When I go to Subway, I check out their cookie trays. I ask if I can have one of their cookies if it is broken. They’re always happy to oblige.

]]> By: Colin http://www.mightybargainhunter.com/2007/11/01/an-example-of-smart-customer-care/comment-page-1/#comment-101293 Colin Fri, 02 Nov 2007 16:18:29 +0000 http://www.mightybargainhunter.com/2007/11/01/an-example-of-smart-customer-care/#comment-101293 Two good points here: 1) It doesn't hurt to ask for something, whether it be a discount, something for free, etc. I've been in the same boat myself, and got a free pizza at a place around closing just by casually asking what they do with the leftover pizza. 2) If you get something by mistake, something minor from a restaurant, enjoy it. It's all balanced. Think of all of the times you've been screwed. That said, I wouldn't take that argument beyond food and beverage. Two good points here:

1) It doesn’t hurt to ask for something, whether it be a discount, something for free, etc. I’ve been in the same boat myself, and got a free pizza at a place around closing just by casually asking what they do with the leftover pizza.

2) If you get something by mistake, something minor from a restaurant, enjoy it. It’s all balanced. Think of all of the times you’ve been screwed. That said, I wouldn’t take that argument beyond food and beverage.

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