Comments on: Why PayPal makes it a chore to pay by credit card

By: AG^2

AG^2 — Wed, 12 Aug 2009 21:35:57 +0000

Another important aspect (what caused me to look for solutions) of paying with your CC vs. direct transfer is buyer protection. PayPal’s policy does nothing for items received in poor condition.

I am currently on the losing end of a $1k+ purchase. PayPal immediately denied my claim because I did receive an item. Unfortunately, instead of the brand new item agreed upon, and invoiced for, I received a used and damaged item.

My next step was to do a “chargeback” (which I did not fully understand at the time) through my CC company. But guess what? Bank transfer, no CC, no protection.

I do a good amount of business through PayPal on both the buying and selling end. It never bothered me that PayPal was making a small percentage off me. It definitely does bother me that I could potentially lose money that would be protected otherwise.

By: Dan

Dan — Thu, 06 Aug 2009 18:08:28 +0000

Paypal can be a real pain both for the merchant and the consumer. I recently visited a website where one online marketer said once he switched from pay pal to a merchant account his sales increased dramaticly. People like convenience and familiarity Pay Pal can seem overwhelming to a first time user.

By: Free Coupons

Free Coupons — Tue, 14 Jul 2009 23:41:38 +0000

Commented on another post but I think Paypal must pay extra fees for users using CC or else they would make this an option to always use Credit Card.

Looking out for their bottom line!

By: Nik

Nik — Sat, 04 Jul 2009 11:46:53 +0000

That’s interesting. But would you happen to know, by any chance, why the Payment Method option does not appear when I try to send money? Thanks!

By: ryan

ryan — Thu, 02 Jul 2009 23:02:48 +0000

I was ticked off about this too and found these postings on a google search. It seems that Paypal has now allowed us to change the funding source to credit card, but they don’t advertise it. You just need to go to the Payment Method when checking out to change it to credit card. My concern was that I didn’t have enough funds in my checking account and made the mistake of not keeping track of what was there last month and going into overdraft, costing me $30. So when I just tried to firgure out how to use a credit card with my paypal account, I couldn’t figure it out and found this article.

By: Jay

Jay — Thu, 18 Jun 2009 23:47:08 +0000

Just tried calling paypal at the 800 number posted above but no dice. they refused even though I called the regular number immediately after I realized I had made the mistake. calling 800-221-1161 help either. I’ll be closing my paypal account once the transaction is totally complete.

By: Marketing Success Entrepreneur

Marketing Success Entrepreneur — Tue, 26 May 2009 12:43:36 +0000

PayPal is such a great help to most of us that I’ll put up with a bit of inconvenience. Let’s face it: most people treat the money they have in their PayPal account like Monopoly Money: “hey, I still have a balance, so I’ll spend it.” People spend more freely than with their credit card, and MUCH more freely than with a check or cash. So… I’ll put up with the rest.

By: Kate

Kate — Tue, 31 Mar 2009 23:42:18 +0000

Just found something of interest:

“Here’s another key bit of advise though…lets say you add your CC and make a payment, however you forget to change the funding source. By default, the funding source will be Instant Transfer from bank account with a back-up funding source of the primary CC. Due to a recent policy change though, if you call PayPal directly at 1-888-221-1161 within 24 hours of the payment (the sooner the better), the PayPal agent can manually skip the attempt at drafting from the bank and go straight to the back-up funding source of the CC.”

By: Kate

Kate — Tue, 31 Mar 2009 23:40:06 +0000

Do you think it is possible to make the credit card your default by removing the bank account after you have added and verified a credit card as backup payment source? I haven’t tried this yet, just thought I’d see if anyone knew anything. Can you remove the bank account if it is the only bank account on the paypal profile?

Thanks

By: Sparky

Sparky — Sat, 07 Mar 2009 03:33:18 +0000

This sort of misdirection is exactly why I closed my PayPal account last summer.