Comments on: Note from Restaurant.com clarifying some of its policies

By: Desiree

Desiree — Sun, 18 Oct 2009 17:11:42 +0000

I have posted about restaurant.com before on my blog and I think they have a quality website and product. Unfortunately where I live there are not that many restaurants that participate with them, so we have slim pickings for money saving.

By: mbhunter

mbhunter — Tue, 13 Oct 2009 06:55:10 +0000

Garrison: If you had a bad experience with Restaurant.com, their contact information is right in the post. I’m sure they’d want to make things right if there was an issue with their service.

Otherwise, the only other thing worth responding to in your comment is that you’re incorrect about me contacting them. They read my post and contacted me.

By: Garrison

Garrison — Mon, 12 Oct 2009 22:50:07 +0000

…so there’s lots of buried fine-print to read and understand about these “certificates” — is that supposed to make everything OK and consumer friendly ??

Even the MightyBargainHunter missed that fine print… and had to contact restaurant.com directly — to have it explained in plain language.

The basic problem is that most people mistakenly assume these restaurant.com certificates are just like normal restaurant/store “gift cards” (… which have few restrictions, and are pretty much like cash).

IMO ‘restaurant.com’ takes advantage of that natural customer tendency to think these highly restricted ‘certificates’ (coupons) are really just like standard gift-cards (… they are NOT).

Also, well over 95% of restaurants in the U.S. will not accept these certificates.

Some bargain !