Comments on: If your bank legitimately calls you, call them back http://www.mightybargainhunter.com/2010/02/05/if-your-bank-legitimately-calls-you-call-them-back/ Helping readers to use bargains wisely since 2005 Sun, 12 Feb 2012 16:24:19 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: John @ TheChristianDollar.com http://www.mightybargainhunter.com/2010/02/05/if-your-bank-legitimately-calls-you-call-them-back/comment-page-1/#comment-210056 John @ TheChristianDollar.com Tue, 23 Feb 2010 05:26:25 +0000 http://www.mightybargainhunter.com/?p=2095#comment-210056 Great advice. Identity theft is rampant and we need to be very aware of who we speak with and how we handle certain situations. Not only as consumers, but employees too! We don't want personal information getting into the wrong hands! Great advice. Identity theft is rampant and we need to be very aware of who we speak with and how we handle certain situations. Not only as consumers, but employees too! We don’t want personal information getting into the wrong hands!

]]> By: Heather http://www.mightybargainhunter.com/2010/02/05/if-your-bank-legitimately-calls-you-call-them-back/comment-page-1/#comment-209054 Heather Tue, 16 Feb 2010 16:49:03 +0000 http://www.mightybargainhunter.com/?p=2095#comment-209054 I work for a bank and place roughly 10-20 calls to customers every day for various reasons. NO ONE has asked if they could call me back. Typically, I'm not asking them for account information, but I would NOT be offended if they asked to call me back for security reasons. I completely understand. I think this is a great suggestion! I had a client the other day who received a call from our fraud services (they left a message) and was asked to call them back by 4pm so they could approve a transaction. The client was skeptical and came into the bank. I looked at her account, looked at the history of which bank employees had been in her account recently and found the one who called her, so I called the phone number listed for that employee and I talked to her directly. She was worried it was fake, but after I found the person who called her and we verified the transaction, the client left happy. :) I work for a bank and place roughly 10-20 calls to customers every day for various reasons. NO ONE has asked if they could call me back. Typically, I’m not asking them for account information, but I would NOT be offended if they asked to call me back for security reasons. I completely understand. I think this is a great suggestion!

I had a client the other day who received a call from our fraud services (they left a message) and was asked to call them back by 4pm so they could approve a transaction. The client was skeptical and came into the bank. I looked at her account, looked at the history of which bank employees had been in her account recently and found the one who called her, so I called the phone number listed for that employee and I talked to her directly. She was worried it was fake, but after I found the person who called her and we verified the transaction, the client left happy. :)

]]> By: Dallas Dollars http://www.mightybargainhunter.com/2010/02/05/if-your-bank-legitimately-calls-you-call-them-back/comment-page-1/#comment-207960 Dallas Dollars Tue, 09 Feb 2010 20:28:04 +0000 http://www.mightybargainhunter.com/?p=2095#comment-207960 I had a horrible experience with the banks calling me. I called them to correct a few things on my account and once I had my issues taken care of I thought that would be it. 2 weeks later, I getting calls from a different department from the bank that was soliciting services to me like they were a telemarketer! I try to handle all of my banking now in person and avoid the middle man. I had a horrible experience with the banks calling me. I called them to correct a few things on my account and once I had my issues taken care of I thought that would be it. 2 weeks later, I getting calls from a different department from the bank that was soliciting services to me like they were a telemarketer! I try to handle all of my banking now in person and avoid the middle man.

]]>